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Terms & Conditions

Welcome to our website, we would love you to have a look around and an enjoyable experience as you browse through the pages. We have a few terms that govern the use of this Site and by using the Site, you are accepting these terms. Please take a moment to familiarise yourself with the detail, thanks.

The services offered by Pet Social (“us” / “we” / “our”) through this website (the “Site”) are subject to the following terms and conditions (“Terms and Conditions”). By using the Site, you accept, without limitation or qualification, these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use this Site.

We are committed to protecting your privacy. Please also see our Privacy Policy.

We reserve the right to update the Terms and Conditions at any time. When we do so, we will provide access to the new Terms and Conditions on the Site home page. The new Terms and Conditions will take effect immediately, and will govern all transactions with us through the Site. If you do not agree with the new version of the Terms and Conditions, you must cease to use the Site.

Website Terms of Use

Accessing the Site
We cannot guarantee that the Site will operate continuously or without interruptions or be error-free. You must not attempt to interfere with the proper working of the Site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt the Site or any computer system, server, router or any other internet-connected device.

We cannot and do not guarantee or warrant that any content of the Site will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output.

We reserve the right, at our discretion, to withdraw, suspend or modify the Site or certain features or parts of the Site with or without notice to you, where we have reason to do so. There may also be times when the Site or certain features or parts of the Site become unavailable, whether on a scheduled or unscheduled basis. You agree that we will not be liable to you or to any third party for any withdrawal, modification, unavailability, suspension or discontinuance of the Site or any service available on or through the Site.

We do not accept liability for any losses or claims arising from any inability to access the Site or any failure to complete a transaction.

Using the site
This Site is for personal and non-commercial use.

You must not use any materials contained in the Site except to the extent necessary for your own personal use.

In using the Site and information available from the Site, you agree that you will not:

(a) post, disseminate or transmit unauthorised advertisements or promotional materials, chain letters, junk mail or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings;

(b) omit, delete, forge or misrepresent transmission information, including headers, return mailing and Internet protocol addresses or otherwise manipulate identifiers to disguise the origin of any content;

(c) impersonate any person or entity, or fail to state or otherwise misrepresent an affiliation with any person or entity;

(d) engage in any activities in order to withhold or cloak identity or contact information;

(e) send harassing and/or threatening messages to others;

(f) engage in “flooding” – i.e. ICMP flooding and mail bombing (sending large amounts of email repeatedly to the same email address);

(g) use the information available on the Site for any illegal, immoral or anti-social purpose, in violation of any applicable laws or regulations or in a manner which is or may be damaging to our name or reputation;

(h) electronically stalk or otherwise electronically harass another; or

(i) engage in any Internet activities that would violate the personal privacy rights of others, including but not limited to, collecting and distributing information about Internet users without their permission.

You agree that you are responsible for your own communications and that you will not post, disseminate or transmit any content that:

– contains personally identifiable information belonging to minors; or

– is for commercial purposes or contains advertising or is intended to solicit a person to buy or sell services or to make donations.

Accuracy of information
We will use reasonable endeavours to ensure that information on the Site is accurate, but commentary and other material posted on the Site are not intended to amount to advice or authority on which reliance should be placed. We make no representation or warranty that any information is accurate, complete or up-to-date and, to the fullest extent permitted by law, we accept no liability for any loss or damage caused by any reliance placed on such information by you or anyone to whom you communicate such information.

Intellectual Property
All content on the Site is protected by copyright. We, or our licensors, own copyright and/or database rights in the selection, coordination, arrangement and enhancement of such content, as well as in the original content.

Except as expressly set out in these Terms & Conditions, nothing shall give you any rights in respect of any intellectual property owned by us or our licensors. You shall not assert or attempt to obtain any such rights and you shall not use, copy, reproduce, modify, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit our name, trademarks, logos or other proprietary marks, or any of the content of the Site, in whole or in part, except as provided in these Terms & Conditions.

You may download information from the Site for your own personal non-commercial use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without our express permission and that of the copyright owner. In the event of any permitted copying, redistribution or publication of copyright material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyright material.

The rights granted to you under these Terms & Conditions shall terminate immediately upon your breach of any of these Terms of Use.

Communications
Whilst we are always happy to hear from you, it is our policy not to accept or consider creative materials, ideas or suggestions other than those we specifically request. This is to avoid any misunderstandings if your ideas are similar to those we have developed independently. Therefore, we request that you do not send to us any original creative materials such as original artwork etc. Any communication or material you do transmit to the Site by electronic mail or otherwise will be treated as non-confidential and non-proprietary.

Anything you transmit or post may be used by us or our affiliates for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. We are free to use any ideas, concepts, know-how or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.

Linked Sites
We assume no responsibility for the contents of any other web sites to which the Site has links and we do not endorse the material on any linked web site. The provision of any links does not imply we have any association with their operators. We shall not be held responsible or liable for any loss or damages caused or alleged to have been caused by use of or in reliance on any content, goods or services available on such hyperlinked sites.

 

Terms and Conditions for Pet Social Application

Last Updated: March 4, 2026

1. Introduction Welcome to Pet Social (the “App”, “we”, “us” or “our”), a social platform created for pet owners to share photos, videos, stories, care tips, and build connections in a safe, positive, and animal-loving community dedicated to responsible pet ownership and welfare.

By accessing or using the App, you agree to these Terms and Conditions (“Terms”). If you do not agree, do not use the App. These Terms incorporate our Community Guidelines, Privacy Policy, and any other linked policies.

Pet Social complies with applicable UK laws, including the Online Safety Act 2023 and the amendments to the Crime and Policing Bill (announced February 2026) requiring removal of non-consensual intimate images within 48 hours of valid reports.

2. Eligibility You must be at least 13 years old (or the minimum age in your jurisdiction) to use Pet Social. Users under 18 need parental or guardian consent. We recommend users be 18+ for full participation. Accounts are intended for individual pet owners; commercial, business, or brand accounts require our prior written approval.

3. User Accounts You must keep your account credentials secure and provide accurate information about yourself and your pets. You are fully responsible for all activity under your account. Impersonation of any person, pet, brand, or entity is prohibited.

4. User-Generated Content You retain ownership of your content, but by posting, you grant Pet Social a worldwide, royalty-free, non-exclusive, perpetual licence to host, display, reproduce, modify (for technical formatting), and distribute it on the App and in promotions related to the App.

5. Community Guidelines & Prohibited Content Pet Social is a welcoming space to celebrate pets and responsible ownership. We strictly prohibit content or conduct that harms people, animals, or the community. The following are not allowed:

  • Harassment or bullying — Including targeted abuse, shaming (of people or pets), dog-piling, or repeated negative targeting of users or their animals.
  • Spam or misleading content — Fake engagement, excessive promotion, bots, clickbait, misleading pet advice for commercial gain, or artificial inflation of likes/follows.
  • Threats or incitement to violence — Any threats against people, animals, or groups, or content encouraging harm.
  • Nudity or sexual content — Human nudity, sexual acts, suggestive poses involving people, bestiality implications, or any sexually explicit material (even if pet-related).
  • Graphic violence or disturbing content — Gore, severe injury depictions, shocking imagery, or anything unrelated to normal pet experiences that could distress users.
  • Misinformation or false information — Especially veterinary, nutrition, training, or welfare advice that could endanger pets (e.g., promoting unsafe treatments as proven cures).
  • Impersonation — Pretending to be another user, influencer, vet, brand, or creating deceptive pet profiles.
  • Illegal goods or activities — Promoting, selling, or facilitating anything illegal (e.g., unlicensed breeding/selling, banned animal products, wildlife trafficking).
  • Animal abuse — Any depiction, promotion, or glorification of cruelty, neglect, harm, fighting, or exploitation. We report credible evidence of animal abuse to authorities (e.g., RSPCA, police) immediately.

Non-Consensual Intimate Images (Aligned with UK Law – February 2026 Amendment) We prohibit sharing intimate, private, or sexual images/videos of any person without their explicit, informed consent. This includes real photos/videos, AI-generated/deepfake/manipulated content, or any purported intimate imagery.

If flagged by the affected person (or their authorised representative), we will:

  • Review and remove the content within 48 hours of a valid report.
  • Use reasonable technical measures (e.g., hashing) to prevent re-uploading of the same or substantially similar content.
  • Require only one report from the victim — we handle prevention across our services.

Non-compliance may lead to fines or other regulatory action under UK law.

6. Reporting & Enforcement Report violations using the in-app “Report” feature or email [email protected]. Our moderation team (human-reviewed with AI assistance) handles reports promptly, especially for animal welfare, safety, or non-consensual intimate image issues.

Consequences for violations include:

  • Content removal
  • Warnings
  • Temporary suspension
  • Permanent ban
  • Reporting to law enforcement where required (e.g., animal cruelty, illegal activity, non-consensual imagery)

Decisions are final, but you may appeal within 7 days via support.

7. Safety & Moderation We use proactive moderation tools to detect violations. While we strive for a safe environment, we cannot guarantee complete prevention. Users are responsible for their interactions.

8. Intellectual Property Post only content you own or have rights/permission to use. We respect copyright/trademarks and process valid takedown requests under UK/international law.

9. Disclaimers & Limitation of Liability The App is provided “as is” without warranties. To the maximum extent allowed by law, we are not liable for user content, losses from use, or interactions with others/pets.

10. Termination We may suspend or terminate accounts for any breach, with or without notice. You can delete your account anytime in settings.

11. Changes to These Terms We may update these Terms. Material changes will be notified in-app or by email. Continued use after changes means acceptance.

12. Governing Law These Terms are governed by the laws of England and Wales. Disputes fall under the exclusive jurisdiction of English courts.

13. Contact Us Questions or reports: Email: [email protected]

Thank you for helping keep Pet Social a joyful, safe place for pet lovers everywhere!

By using Pet Social, you confirm you have read, understood, and agree to these Terms and our Community Guidelines.

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